Previously, complaints had to execute directly in tax inspection or to send by mail. In terms of coronavirus when the business may not always fulfill its obligations in connection with non-working days, the electronic format of the complaint is virtually the only way to meet the procedural deadlines, says Oksana Kurochkina, the managing partner of "law for business". "to Make a complaint can be via mail, but you need to collect, print and reconcile a large number of documents that the current conditions can be extremely uncomfortable" she says.
FNS has traditionally been a leader of the digital transformation. "I Hope the best practices will apply and other authorities. For business is extremely important to further the digitalization of the relationship with the state, especially in the current difficult situation," says Maria Glukhov, Vice-President of the Russian Union of Industrialists and entrepreneurs.
The pilot project will last two months. From 1 July 2020, the acceptance and receipt of decisions on complaints by TCS will be possible throughout the Russian Federation.
