Immediately after the introduction of mode isolation at the end of March, the proportion of cases associated with coronavirus reached 12-25%. At the beginning of June these questions were interested in only 3.1% of applied. Most often the insured is now concerned about the issues associated with the receipt or effect of the policy of OMS (63.2 per cent) and health care (11.7 per cent). Problems of organization of work of medical institutions care about 3,8% of the customers.

the Proportion of appeals regarding the coronavirus was markedly increased before and during the may holidays, celebrated in VSS. “People lined up plans for the long weekend, says Vice-President of VSS Dmitry Kuznetsov. Insurance representatives in full accordance with the recommendations of Rospotrebnadzora and Ministry of health urged citizens who applied to hot lines insurance companies take care to minimize social contacts during the holidays”.