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UN, April 29. /TASS/. It is no secret that diplomats in an international organization first of all ·onduct their work behind the scenes, testing the waters over a cup of coffee or networking at a reception with a glass of champagne. All this has been impossible at the UN headquarters for a month and a half. Diplomats now have to hash over international problems via video calls, in addition, a lot of new questions were added to the list amid the coronavirus pandemic, like should sanctions be lifted, or how should peacekeeping missions function, or can conflicts be stopped?In February, the organization was carrying on as usual with its daily life: bustling hallways, daily negotiations, heated debates in the Security Council, and diplomatic receptions. Only hand sanitizers placed around the building perhaps reminded everyone of the spread of the epidemic. Unlike many agencies, the UN secretariat did not introduce temperature controls for visitors at the entrance. Meanwhile, staff were instructed to limit business trips to only those of the utmost importance.After the first case of the coronavirus infection was officially confirmed in New York on March 1, the situation at the UN began to change rapidly. The organization had to scale back its already planned activities or to postpone them indefinitely. For example, the review conference on the Treaty on the Non-Proliferation of Nuclear Weapons, which was to become one of the top events this spring at the headquarters, was postponed. Foreign delegations gradually ceased coming to the UN, and subsequently the building ended up becoming deserted.Finally, on March 16, all secretariat staff were transferred to remote work.Since the outbreak of the epidemic, more than 280 UN employees around the world have come down with the coronavirus infection, so the flag in front of the headquarters is currently flying at half-mast.The heroes are now those whose work is often less obvious, as in many areas of our lives. In the UN’s case, these are technicians and television service specialists. They come to work every day to make virtual communication between 193 countries possible.Director of the Operations Support Division Anthony O’Mullane told TASS that the load on his department had increased significantly since the introduction of the quarantine measures. “The past six weeks have significantly changed the way the UN works and communicates,” he explained.”Many of the headquarters staff are now working remotely. The organization’s regular work has been transferred online, and the UN has already prepared cloud-based tools for that technology.”According to O’Mullane, since the beginning of March, the number of participants in online meetings has soared from 636 to 21,000. Technically, it has become more difficult to conduct all international meetings that were previously held in conference rooms remotely. “Our audio, video and broadcasting technologies were created to serve people physically present at conferences,” he noted.”In order to adapt to the new reality, when everyone takes part in a meeting remotely, we quickly reset our equipment and continue to do so,” he told TASS. “This is a difficult but useful experience for both the meeting’s participants and our technicians. Thus, the conferences continue, work is being done, and the quality of communication is steadily improving,” he said.Right now, it is unusual to work at the UN, not only from a technical standpoint, but from a psychological one, too. “It is quiet at the headquarters these days,” O’Mullane noted. “It is usually such a noisy place,” the top technician pointed out.Non-verbal communication in the famous hall with a round table has always been almost as important as the text of the speeches. Who approached whom before a vote, who greeted whom with a kiss at a meeting, the looks delegates gave one another — every little thing counted.It took about two weeks for the Security Council to completely reorganize itself for teleworking.Now, meetings are held almost daily, but, unfortunately, they lack the allure of personal presence.The voting format was one of the difficulties the UN had to face when switching to teleworking. Usually, permanent representatives raise their hands simultaneously, thereby making their choices obvious. “We did not want to set a precedent for remote voting via video calls,” Dmitry Polyanskiy, Russia’s First Deputy Permanent Representative to the UN, said earlier in an interview with TASS.”We had various reasons. This sort of procedure is not stated in the UN Charter, there are legal matters, security concerns, and the system has operational failures. It was an inconvenient option, we tried to avoid it, and we succeeded.”As a result, it was decided to vote by e-mail. Letters are sent to a special department of the secretariat, then the voting results are announced simultaneously.All participants now deliver their speeches in English, and only after that are the texts of the speeches translated into the official languages of the organization, which is another novelty for the Security Council. Simultaneous translation into five languages was simply not possible to perform technically.Apart from technical issues, the Security Council faces a much more important political task. On March 23, UN Secretary General Antonio Guterres urged all countries to stop hostilities in order to focus on the fight against the pandemic. It would seem that the Security Council should have immediately supported this position with a relevant resolution, but alas. The draft has already been submitted to member-states for consideration twice, but so far it has not been able to pass the approval process in order to be put to a vote. According to sources, the United States and China do not see eye to eye on the matter and, to be more precise, there is a difference in approaches, namely cooperating or playing the blame game.UN Secretary General Antonio Guterres has been particularly active while teleworking. Not only does he continue to come to the office, but he also gives more frequent press conferences than usual, issues all kinds of statements, reports and calls regarding the pandemic.”The Secretary General is extremely focused on ensuring the full function of the UN amid the measures taken to contain COVID-19 in New York (a disease caused by coronavirus – TASS),” Spokesperson for the Secretary General Stephane Dujarric said in an interview with TASS.”He, like other employees, sticks to all the recommendations of the sanitary authorities, including wearing a medical mask on the street and social distancing. He does not shake hands at meetings.””Throughout this crisis, he has been in contact with senior secretariat officials in New York, as well as with his envoys abroad,” Dujarric assured. “The Secretary General holds daily meetings with his office staff, as well as weekly meetings of the UN Executive Committee with the heads of all departments.” “He does all this via video calls, both from his residence and from his office,” the spokesperson added.Dujarric also moved his daily briefings into his living room. “You’ll be surprised if I say that I’m looking forward to finally seeing all of you in person, although I cannot say when this is going to happen exactly,” he responded ironically to a journalist’s question when the headquarters will return to its regular operations.