the Delay in clearance of shipments due of the turn can occur due unwillingness themselves Express delivery to the new conditions, said the customs. She argues that works by the rules, warned by business. The company say that due technical glitches in the databases of government agencies at the border in may stuck thousands of purchases.
the Federal customs service (FCS) stated that delays in execution of purchases overseas online-shops on the Russian border may occur due unwillingness Express delivery to work by the rules. This is stated in the message of the FCS received in Forbes.
Custom claims that in regard to Express delivery identifies a large number of violations. For example, to obtain foreign goods used invalid passport data of the recipient and the parties themselves of the goods declared for personal use, but in fact are commercial, says the TCF. According to her, this is a systemic problem. To cope with it, February 1, introduced new rules. Now, a single Declaration can be no more than 100 items (before it was 500).
check the Passport details in the system of interdepartmental document circulation, directing the request to the interior Ministry. FCS argues that Express delivery about switching to this format for the short notice. But some of the service delivery were “infrastructurally and technologically not ready for new conditions”, says the customs service. She says that her violations of the no: of failures in its software is not fixed, and those mail items which timely and properly declared the Express carriers will be made available within one business day following the day of registration of the Declaration. Such terms established by the Customs code of the Eurasian economic Union (EEU also includes Belarus, Armenia, Kazakhstan and Kyrgyzstan), says the TCF.
Now at the customs point at the airport “Domodedovo” the declared volumes are significantly higher than estimated earlier, said customs. Her post is working around the clock, but the passenger customs Declaration for the Express freight now the clearance is not submitted. At Sheremetyevo delayed up to 24 hours in checking passports of customers. But the majority of buyers — individuals — difficulties with customs clearance does not occur, and execute the Express carriers goods in the first quarter of the year amounted to only 4% of all traffic cross-border online trading entered into the FCS.
on may 29, the President of the Association Express delivery (ASEP) Vladimir Sarkisov in a letter to the head of Federal customs service Vladimir Bulavina wrote that tontsu month, thousands of parcels from foreign online-shops and other goods are stuck at customs clearance. Turnaround time after February 1, increased significantly, said Sarkisov. He claimed that the software custom to specify passport data and INN customers working with constant crashes, slow to validate the data and does not “see” was the Declaration. In a conversation with Forbes, he added that sometimes, when re-inspection of rejected passports are valid, and Express companies to the database is no access, and pre-test data, they can not.
In ASEP includes such delivery companies such as DHL Express, FedEx, UPS, TNT, DPD, “CPCR-Express” and the Pony Express. Last March 18 announced a possible increase in terms of customs clearance of goods “due to technical faults in data exchange between public authorities.” Vice President DHL Express operating activities Yuri Shevchenko has confirmed to Forbes that the delays in registration have, but for them they “were not critical”. At this stage there are nuances, but they affect to a lesser degree, he said.
According to Sarkisov, now the most part stuck in may packages already released, but it might crash again: “the Situation is changing every day. It is improving a software product, all issued quickly, there are no problems, then again plugging. Such waves are the place to be.”
At the beginning of the year, buyers of foreign online-shops complained that the due software failure of the FCS in the first days of January they had erroneously charged fees. Custom explained this in that set up the algorithms that calculate payments, and quickly corrected the mistake.
