The hot line is open for food

“We know that the credit organizations have already received calls with similar questions. So we as a development institution in the housing sector decided to create a Center of information support of mortgage borrowers who are already faced with difficulties or would like to learn about the care. For example, someone could lose a job, someone has significantly reduced the earnings of someone in the hospital. Life situations are different, but that does not mean that families have to face serious problems due to the purchased apartment in the mortgage, and must not be tainted credit history”, – said General Director of the HOUSE.Vitaly Mutko.

Photo: Mikhail Japaridze/TASS the Ministry plans to subsidize mortgage

With the help of specialists of the hotline, the borrower will be able to find out what he can expect and where to go to take advantage of the support measures, said Mutko.

On the website can find answers to the most frequently asked questions, ask a question or to download the application for providing a measure of support. In particular, it provides information about who can qualify for a “mortgage vacation”, what documents are necessary, how to obtain credit restructuring, etc.