Getting six numbers right in the lottery changes everything. But what happens if the lottery ticket is not paid for? A couple from Great Britain had a bitter experience.

The married couple Edwina and David Nylan have hit the jackpot. Six correct numbers would have brought them a win of 35.4 million pounds, over 41 million euros. They report in the “Mirror” about how they missed out on the life-changing jackpot because of an overdrawn account. The lottery provider Camelot explains what happens in such a case.

Edwina told the Mirror: “When the numbers were drawn, it looked like we had all six and won the jackpot.” But when the lottery operator did not respond, the couple became worried and contacted customer services. They confirmed that they had seen an attempt to buy the winning numbers in their records. However, the payment was not successful. Wife Edwina admitted to the newspaper that they only had around one euro in their account at the time.

Edwina added that they had tried to top up their account, but they did not receive a confirmation email and the transaction was not registered. Because the case happened just before Christmas, she was so stressed that she forgot to check for a confirmation email. Despite the bitter loss of winnings, she told the Mirror: “We just have to carry on and not be too depressed.” The family is standing together.

In a statement, a Camelot spokesperson stressed: “The player did indeed try to purchase an online lottery ticket several times from 7pm on December 23 (the ticket sales stop is 7.30pm), but there were not enough funds in the player’s account so the purchases were not successful.”

It is the responsibility of the players to ensure that they have enough money in their account to complete a ticket purchase. Otherwise, no winnings can be paid out. Despite the bitter disappointment, the couple still plans to take part in the lottery.

It is extremely unlikely that Edwina and David will get six correct numbers again. Statistically speaking, they would have had to play for over a million years to win the first jackpot. Even if using supposedly lucky numbers does not increase the probability of winning, there are still better and worse number combinations.

The reason for this is that the winnings are always divided between the players who hit the jackpot. Patterns, number sequences, dates or the last winning numbers are no less likely, but they do reduce the expected winnings. The best option is therefore completely random numbers. A kind of “private lottery drawing” with slips of paper or tickets is recommended for this.

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