Windows update removed the user files

Windows 10 users told about new consequences of the installation of the failed updates KB4549951. On the complaint of owners of copies of the OS noticed Windows edition Latest.

In some cases, the update caused the deletion of user data. Journalists believe that this is due to a common mistake when reinstalling the system when Windows creates a temporary user profile. As a result, the configuration of the operating system and some files can be deleted.

“This is a disaster. The update deleted my files, pictures, documents, and also apps that I downloaded from the Windows store,” said one of the users of the OS. According to the other victims of a failed update, all the old personal files were erased: “All files older than one week are deleted without notice or moved to trash”.

The publication has noticed that users often complained about a system error. Windows Latest links them to corruption of the installation files and compatibility problems with third-party components. According to media, Microsoft has not yet responded to the problem.

On problem update KB4549951 became known in late April. Installed the update, users complained of a decrease PC performance and Internet speed, as well as disabling Bluetooth and the emergence of a “blue screen of death” (BSOD). The journalists advised the owners of Windows who have installed the update, delete it through the settings.