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On Thursday visit of the foreign Ministry in Instagram’s been almost a three-hour live broadcast dedicated to the removal of the Russians stranded abroad. Questions to the official representative of the guardian Maria Zakharova asked the Director of the tourist company “exotic time” Veronica Birman, recently, loudly demanding an apology or the resignation of Ms. Zakharova. During the discussion, Maria Zakharova explained the reason for his controversial statements about the financial responsibility of the tourists and travel related risks: according to her, she just wanted to attract attention of citizens to the complex emergency situations in which they may be if you are ready to go.Session of questions and answers with the participation of Maria Zakharova was in a new for the MFA format. It was broadcast in Instagram, not on radio or TV, and questions the head of the Department of information and press (DIP) was asked by the journalist, and blogger — Director of travel Agency “exotic time” Veronica Beeman.Previously, she has published on Facebook an open letter to Maria Zakharova, the Russian foreign Minister, Sergei Lavrov, reprinted industry groups and sites. The reason for the letter was an interview by Maria Zakharova, a journalist and writer Mikhail Sugary in which the interlocutors also touched upon the situation with the export of the Russian tourists stranded abroad because of the pandemic. Veronica Birman found that the diplomat in this interview showed a “misunderstanding of the role of tourism in modern society, obsolete in 30 years views on the needs and hierarchy of values, dangerous for the politician caste views.”For this Veronica Birman accused the representative of the foreign Ministry in “claims of the Soviet Union” and demanded an apology or resignation.An interview with Michael Sagaru Maria Zakharova gave live on April 23, however, a cause for extensive discussions it became after it reported resources of the opposition, Mikhail Khodorkovsky and Alexei Navalny. The statements of the representative of the foreign Ministry of its critics was partially taken out of context, in addition, she was assigned words that she uttered. For example, in the video of Alexei Navalny claimed that she called the tours “a privilege for the rich”, including her friends and acquaintances. Such phrases in an interview with Michael Sagaru, however. In addition, Alexei Navalny was accompanied by a paraphrase of an interview with rude personal attacks (called Maria Zakharova “monstrous woman” and was accused of abuse of alcohol).30 APR Maria Zakharova called Alexei Navalny on a direct conversation, he agreed, however, the debate fell through. According to her, he put forward too many preconditions. Surrounded by opposition felt that she was banned. Note that after that, Ms. Zakharova has also allowed a personal attack on the opponent. “You are a coward, Bulk, washed-up”,— she wrote in her Facebook.Whatever it was, may 2 head Deepa responded to an open letter to Veronica Birman, writing her a private message in Facebook. The result of this and became a three-hour broadcast in which Maria Zakharova said including his sensational interview. “What I said wasn’t intended to offend someone. I wanted to warn about situations that are happening now with a huge number of people abroad. We see these stories, we live them. Over the last eighteen months it has become a part of our history,— said Maria Zakharova.— This promise was revealed in that interview. This is the story of the pain of tens of thousands of people, it is a pain not only to those people who remained there, that the pain of those people who worry about them here.”The head of the dip admitted that her statement was emotional, but explained why: “so many people and destinies now passes before my eyes, which is very difficult to be an officer and dryly say: “the statement on the website of the consular Department”. The soul at the gap when you communicate with people, understand their messages, talk on the phone with them. This business has grown from a formal and bureaucratic in the humanitarian and human history”.She cited the example of a stuck history of the pandemic coronavirus Russian tourists, who did not have savings and who have had to get into debt. The diplomat stressed that it calls for personal financial responsibility and awareness of the risks associated with zagranpoezdki made in an interview with Michael Sagaru do not differ from the content of the handout for going abroad, published on the foreign Ministry website. According to Maria Zakharova, neither the state nor society can dictate how a person to build his life: “But at the same time, maybe through a story on this experience it is possible to prevent that the person gets some kind of extraordinary situation, as then insure themselves”.She disagreed with the view expressed by Veronica Birman the opinion of some users of social networks that stuck abroad, people have only themselves to blame and help them the state is not required. “Don’t even want to talk about whether people to help. This is necessary, it is our duty,”— said Maria Zakharova. According to her, Sergei Lavrov instructed Russian embassies to promote blocked overseas citizens. However, they coped with this task not all. “We have the best examples, but there is not very good, to put it mildly,” acknowledged Maria Zakharova.Chapter Dipa announced that the first tranche of financial assistance to Russian citizens in the amount of RUB 500 million has already been paid. The money received more than 15 thousand people who filled in the questionnaire on the portal gosuslugi.ru, another 1.5 thousand people received�� them soon. Meanwhile, the algorithm of payment of these funds caused the citizens and representatives of the tourism industry a lot of questions and complaints. Veronica Birman said that many people forced several times to fill out the forms in gosuslugi.ru because their applications are not. Some did not get to send the request and it is not clear what their mistake.In addition, Veronica Berman criticized the process of the removal of the Russians from abroad. In her opinion, it could be organized more effective and more humane in relation to people. Maria Zakharova said that all lists were approved in a special headquarters for the fight against the coronavirus. At the same time, from its words followed that the process of simultaneous removal of the Russians from dozens of countries in a pandemic is an unprecedented action, and therefore possible lining.According to her, assistance in returning home in April was given about 15 thousand Russians. All in all since the reduction of the flights from abroad have returned more than 200 thousand Russians. At the same time, about 30-35 thousand people have expressed their desire to return. This figure, according to Maria Zakharova, not decreasing, despite the continued export because lists are making themselves more and more citizens, previously hoping to wait out the pandemic abroad (primarily in South-East Asia). 95% of organized tourists returned home.My impression from conversations with Maria Zakharova Veronica Birman shared the air of the TV channel “Rain”. She said not all her questions for an interview with Michael Sagaru were removed and she had a feeling that she’s communicating with two different people. At the same time, Mrs. Berman said: “I would say that Mary announced a new position — not the one that was in an interview, but this new position is perfect, it is, of course, completely fine with me, because Mary talked about the importance of tourism, that nobody dares to restrict, that the Ministry of foreign Affairs is working on simplifying the visa regime. These are the things by which I, of course, she is ready to sign up”.Elena Chernenko