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the Ministry of communications will develop the new service jointly with the Ministry and Federal tax service (FTS). On the portal no longer will need to collect the documents and fill the forms. The information will be automatically tightened in the system. “As soon as I change the status of the user or will cause to receive benefits, the notice will come to him directly in a personal account on the portal,” – said the press service of the Ministry of communications.

this format has already been tried for obtaining certificates on maternity capital, said Chagaev. Parents need to issue the birth certificate at the registry office. Information is automatically pulled from there to the Pension Fund of Russia, is formed an electronic certificate for maternity capital, which can then get into the portal in his office. Since the launch of services in a proactive format already decorated more than 135 thousand certificate on the matkapital, reported “RG” in the press service of the Ministry of labor.

an Example with the parent capital – is a good illustration of what should be a new proactive services. “The right is when the user does not need to write statements when services are provided by default, and the citizen does not need to exert efforts. We go to this, it is our goal,” – said the Minister.

According to Chadaeva, the pandemic has forced many ministries to reconsider their attitude to digital format. “We managed to overcome the psychological barriers many agencies. They realized that digital services are not only fast and safe but also convenient for their own work,” said Chagaev.

Citizens also felt the convenience of online services. The volume of declarations on the portal services running in April and may, exceeded 20 million during the peak moments of the attendance of the portal rose to 17 million users per day with an average load of 1.5 million a day.

the Most popular service became the payment for children from three to 16 years. According to the Ministry of communications as of June 2, already decorated more than 12.3 million such statements 17.7 million children. Acceptance of applications continues.

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Jennifer Alvarez is an investigative journalist and is a correspondent for European Union. She is based in Zurich in Switzerland and her field of work include covering human rights violations which take place in the various countries in and outside Europe. She also reports about the political situation in European Union. She has worked with some reputed companies in Europe and is currently contributing to USA News as a freelance journalist. As someone who has a Masters’ degree in Human Rights she also delivers lectures on Intercultural Management to students of Human Rights. She is also an authority on the Arab world politics and their diversity.