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this is stated in the annual survey of Threat Zone 2020: “Not waiting for the storm”, which was presented to journalists the Deputy Chairman of Sberbank Stanislav Kuznetsov.

Phone fraud for several years is the main method of attacks on accounts of physical persons. Last year in this widely used substitution of numbers from which to call the criminals, the numbers of call centers of banks. According to Kuznetsov, Sberbank with the help of Telecom operators eliminate the possibility of spoofing numbers 900.

“the Scale of activity of criminals in this direction are impressive: the organizers of such criminal groups gain the whole call centers, the study says Threat Zone 2020. They hire people full time with only one goal – to engage in cheating Bank customers to steal money from them. In such cases of leakage of personal data and customer information are of great value to cyberhawks: owning customer data, it is much easier to introduce, for example, a security officer of the Bank.”

In most cases, the victims transferred money to the fraudsters, yielding to the gimmicks like fake messages about blocking the card or the attempted withdrawal of funds. According to research by Sberbank, according to volume of thefts, the proportion of social engineering in 2019 increased by 10 percentage points and now accounts for 90% of all types of cybercrime (and the share the malicious software was reduced from 9% to 3%). According to Fincert the Bank of Russia, 69% of all transactions without customer consent in 2019 motivated by urges clients to conduct independent operations by deception or abuse of trust.

the savings Bank expects growth of cost of cybercrime in the Russian economy is 2.5 trillion in 2019, up to 3.5 trillion by the end of 2020 unless there is radical changes to combat cybercrime, predicts Stanislav Kuznetsov. The pandemic led to increased cyberhawks on the background of the transition to remote mode. In the first quarter, according to Sberbank, the number of cyber crimes increased by 84%.