5 priorities for companies in the field of artificial intelligence in 2020

Experts PwC published its annual survey on forecasts of the development of artificial intelligence technology. They analyzed the actions and the attitude of the heads of business units and Directors of technology companies in various industries that are involved in developing strategies for the use of artificial intelligence in their organizations.

this year the survey was attended by 1062 people. Of them 54% are senior managers work more than 50% applies to it and technology. 36% of respondents work in companies with revenue from $ 5 billion.

as a result of the third annual PwC study “forecasts of the development of artificial intelligence technology”, the experts found that 4% of heads of American companies are planning to introduce artificial intelligence in the entire company, whereas a year ago they accounted for 20%.

the authors of the study emphasize that 90% of executives surveyed believe that the use of artificial intelligence technology provides more opportunities than risks.

the authors of the study published a list of five priorities that, in their opinion, will help leaders make steps in the right direction the introduction of artificial intelligence and get the maximum benefit.

Below we describe in more detail about these tasks.

1. The introduction of artificial intelligence into the daily routine

the authors of the study note that the introduction of artificial intelligence in routine processes will help companies increase productivity and reduce the costs of these processes. This includes processes such as tax or Finance function. In particular, we are talking about extracting information from tax returns, invoices and other documents, which in humans takes many hours of work.

2. The revised approach to professional development

the authors of the study emphasize that it is important not just to provide employees with compthe creation of opportunities for professional development in the field of artificial intelligence. It is also important to encourage them and provide them with opportunities for the operational use of the acquired skills that will improve work efficiency.

3.Risk management and the responsible use of artificial intelligence

the Vast majority of executives surveyed (85%) in the survey said that their companies take sufficient measures to safeguard the company from possible risks associated with the use of artificial intelligence. However, PwC experts believe that this can only talk about the fact that they underestimate the real level of the tasks and problems related to artificial intelligence and its usage in companies.

4. Embedding artificial intelligence in operating activities

Experts stress that it is impossible to obtain the maximum benefit from the use of artificial intelligence technology, if it is applied in one direction only or functional unit. For artificial intelligence, you need as much data as possible.

It is therefore necessary to incorporate artificial intelligence into the operations to work 24 hours a day, 7 days a week.

5. Change business model

According to the survey, CEOs believe that the most difficult is not the industrial launch of the technology after the pilot launch. Also, there is the complexity of the convergence of artificial intelligence technology with other technological solutions. The most difficult thing in the use of artificial intelligence related to business and human aspects: evaluation of return on investment, budget approval and training of employees to skills of work with technologies of artificial intelligence.